Terms & Conditions
Please read these terms carefully before using our car rental services
Last updated: January 2025
These Terms and Conditions ("Terms") govern your use of Kul Cars Rental services located in Kuala Lumpur, Malaysia. By renting a vehicle from us, you agree to be bound by these Terms.
Rental Requirements
Age Requirements: Drivers must be at least 21 years old with a valid driver's license for minimum 1 year.
License: Valid driver's license from Malaysia or International Driving Permit is required.
Identification: Government-issued photo ID (IC/Passport) required for verification.
Credit Card: Valid credit card in the driver's name for security deposit.
Booking & Payment
Reservations: All bookings are subject to vehicle availability and confirmation.
Payment: Full payment is required at the time of vehicle pickup unless otherwise arranged.
Security Deposit: A security deposit will be held on your credit card during the rental period.
Cancellation: Free cancellation up to 24 hours before pickup time. Late cancellations may incur fees.
Vehicle Use & Restrictions
Authorized Drivers: Only drivers listed on the rental agreement may operate the vehicle.
Geographic Limits: Vehicles may only be driven within Malaysia unless prior approval is obtained.
Prohibited Uses: Racing, off-road driving, commercial use, or illegal activities are strictly prohibited.
Smoking: All vehicles are non-smoking. Additional cleaning fees apply for violations.
Insurance & Liability
Basic Coverage: All rentals include basic insurance coverage as required by Malaysian law.
Additional Coverage: Comprehensive and collision damage waiver options are available.
Deductible: Renter is responsible for deductible amount in case of damage or theft.
Personal Items: KL Car Rental is not responsible for personal belongings left in vehicles.
Personal Items: Kul Cars Rental is not responsible for personal belongings left in vehicles.
Return Conditions
Fuel Policy: Vehicle must be returned with the same fuel level as pickup or refueling charges apply.
Condition: Vehicle must be returned in the same condition, normal wear excepted.
Late Returns: Additional daily charges apply for late returns beyond the grace period.
After Hours: After-hours returns available at designated locations with prior arrangement.
Additional Fees
Cleaning Fee: RM100 for excessive cleaning required due to smoking, pets, or spills.
Traffic Violations: All fines and penalties plus RM50 administrative fee charged to renter.
Key Replacement: RM200 fee for lost keys plus towing costs if applicable.
Additional Driver: RM30 per day for each additional authorized driver.
Contact Information
Address: Jalan Bukit Bintang, 50200 Kuala Lumpur, Malaysia
Phone: +60 1139553005
Email: rentcarkul@gmail.com
These terms and conditions are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Kuala Lumpur, Malaysia. By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.